Habitat Nationwide

Habitat Nationwide Customer Services Officer (Ref HNN-CSO2Q09)

Location

Lagos (Lekki) - Applicants must live locally in the Lekki, Ajah, VI and Ikoyi axis.
The Role

The Customer Services Officer will be primarily responsible for handling all customers enquiries made over the phone and in person at our media centre in Lekki.

The Person

The Customer Services Officer will be a highly presentable individual with excellent communication skills and highly fluent in spoken and written English. With a very pleasant and outgoing personality, the individual must have a thorough understanding of our customer service ethics and how this drives the quality of services provided by our organisation.

Able to readily demonstrate detailed knowledge of the Nigerian real estate industry and associated trade sectors, the Customer Services Officer will be able to speak clearly and fluently over the phone and must have a clear understanding that the role is 100% about serving Habitat Nationwide's existing, new and potential customers.

Qualifications and Experience

The Habitat Nationwide Customer Services Officer will be educated to a Degree\HND or OND level at a minimum. Any prior experience in a customer service role will be a clear advantage.

Representing a company employing the convergence of Internet, Print and Digital technolgies to a strategic advantage, the customer service officer will be well versed in utilising related technological tools such as MS Word, Outlook and Powerpoint, IE and Firefox web browsers amongst many others as required on the job role.

Renumeration

Market rates.

How to apply

Send us a copy of your resume in an email with subject - Habitat Nationwide Customer Services Officer (Ref HNN-CSO2Q09) to jobs@habitatnationwide.com

Think outside the box and go beyond the 'I hereby apply for the post of....' formal letter. Tell us in 2 paragraphs about your background and experience, and in an additional 2 to 4 paragraphs, tell us about what makes you the ideal Habitat Nationwide Customer Service Officer.


NOTE: Shortlisted applicants must be available for a telephone interview and a subsequent face to face interview both at short notices.