Recruitment Opportunity - Call Center Executives

Recruitment Opportunity - Call Center Executives

Opportunities exist for Call Centre executives with a leading cellular telecommunications company in Nigeria. Interested applicants have between Tuesday 16th and Thursday 18th to apply.

Numbers to be employed
250 persons who live in the Lekki – Ajah axis of Lagos State
250 persons who live on the Mainland lagos
250 persons from anywhere in Lagos but can work in Kaduna or Port-Harcourt
500 persons from every where else

CANDIDATES CAN APPLY WITH OR WITHOUT GSE SCORES
Application starts by 2:00 PM Tuesday 16th June 2009
To apply, simply enter your ID and Password to complete the personality assessment.

LXGlogal

The Logistics & Supply Chain Industry is the fastest growing in Nigeria.

At LXGlobal, we pride ourselves in the knowledge that our people are our greatest assets and we care for them as much as we care for our customers.

SERVICE OPERATIONS MANAGER

JOB FUNCTIONS:

Clearing & Forwarding
Warehousing & Distribution
Transportation

Reports To: Chief Operations Officer (CEO in the absence of COO)

JOB DESCRIPTION:
Lead the service operations team by providing exceptional quality customer service
Responsibility for the effective management of the department’s costs and revenue
Maintain an integrated operations management overview of the service business and work with management to develop operations strategies.
Support the Service Delivery team to ensure compliance with contractual requirements, approved strategies and plan.
Support the pre-qualification process for vendors or Joint Venture partnerships and the performance monitoring after contraction.
Manage the development of all members of the team through identifying training needs and performance management processes.
Periodic appraisals of activities to facilitate identifying and resolving critical issues relating to performance and service delivery.
Manage on time acquisition and renewal of all permits and operations approvals required by industry regulators or government.
Liaison with relevant government agencies (Customs, NAFDAC, NPA etc)
Keep abreast of government regulation on import and contraband goods/services
Provide the service deliverables within extremely challenging operations schedules and environment.

JOB REQUIREMENTS:

B.A/B.Sc/H.N.D in Logistics Management, Transport Management or related discipline (MBA will be an advantage) with at least three years management experience, within a distribution or logistics environment.

Demonstrated ability to translate the company’s vision into a daily operations plan, as well as hands on approach to succeed in a demanding environment.

Strong customer-facing skills and a passion for service excellence

Proven people management skills and the ability to show commitment to leading and developing your team (experience of appraisals, training and management of team performance)

Commercial awareness, be familiar with asset management, cost control and profit and loss accounts and ability to manage the admin functions of business units

Proactive ability to challenge existing practices and drive through change to benefit the business.

Excellent analytical and communication skills coupled with influencing skills and teamwork.

Solid knowledge of country’s tariff, competition and trade regulations

Skilled in Supply Chain Management tools and techniques

Capable of dealing with all levels of management within clients and partner organizations

COMPENSATION/PERKS:
Commensurate with experience.

ASSET/TOOLS:
Mobile Phone
Laptop
Operations Pool Car

Qualified candidates should send CV with cover letter and position as subject of the mail to careers@lxglobal.com...

BGL

BGL PLC is one of the foremost Investment Banking Companies in Africa with Head Office in Nigeria, offering first class Financial Advisory, Corporate Finance and Private Banking/Asset Management services to an expanding clientele comprised of institutional, corporate, government and ultra high net-worth clients.

At BGL, we seek to attract, hire and retain top quality employees who will have clear advancement opportunities.
We invest in our staff to build up expertise and support for improved performance.
If you want an exciting and challenging career with us, kindly forward your application to careers@bglltd.com

MAERSK

Procurement Manager- Maersk Container Inland Services (CIS) Nigeria.

Location: Apapa, Nigeria

Area of responsibility
Strong focus on implementation of procurement procedures and SOP based on FACT.
Design and implementation of a tender process for goods / services above significant value
Involved in the scoping of goods and services under consideration for procurement
Maintaining a list of preferred suppliers for regularly procured items – at least 3 suppliers for each
Updating and keeping current contracts as pre global specification on FACT
Maintaining a system whereby suppliers’ actual invoices gets measured against their initial quotes and measuring delivery against Service Level Agreements (SLAs) and FACT
Continuous measuring of quality of goods / services supplied
Regular meetings with suppliers to report discuss and resolve pricing variations, substandard quality
Proposing innovative initiatives to reduce costs from all vendors and implement and measure same.


· Evaluation of Foreign Suppliers quotation
· Ensure proper documentation of import activities
· Monitor and maintain minimum order level to avoid stock out
· Implement enhanced sound procurement culture
· Ensure timely delivery of quality products as required in order to eliminate stock-outs and re-order level
· Ensure that adequate management and controls are put in place in order to achieve specified organizational objective
· Monitor compliance with internal control procedures on a day-to-day basis
· Motivate team and create harmonious working relationship


Training/ Special Skills Required:

Excellent communication and negotiation skills
Financial Background with strong focus on Cost Control
Strong analytical skills
SLA management
People management skills
Detail Oriented
Must be very assertive in order to keep pressure on suppliers in terms of discounts and good service

CLICK HERE TO APPLY FOR THE POSITION